Discover ENGIE University in Asia-Pacific
Interview with Florence Strulovici :
1. What is the mission of ENGIE University and how do your programmes enable the organisation in the context of a COVID world?
In September 2019, I moved to Singapore to establish the regional hub of our Corporate University in the Asia-Pacific region.
The mission consisted on accelerating ENGIE’s ambitions and capabilities in the region through bespoke learning programs for our staff.
When COVID emerged, we could no longer meet and travel easily, we had to adapt our learning strategy. We rapidly prioritized some key topics such as Sales Excellence to ensure we bring the best experience to our customers.
At the same time, we continue investing into our people with programs like remote working and management, resilience and many more topics to ensure that our teams were equipped to navigate the unprecedent challenges.
2. You mentioned that women in leadership is one of ENGIE ’s priorities. Why this topic and what are the key actions that support and foster diversity and inclusion?
We are truly convinced that for everyone to succeed, we need inclusive leadership and future ready workforce that thrive in diversity. This is the society we want to live in.
ENGIE has a conscious policy of promoting gender diversity and professional equality between men and women. In 2017, the Group signed an open-ended European agreement on professional equality between women and men. Thus, our ENGIE 50-50 ambition is a commitment to promote everywhere both equal opportunity and treatment at a practical level, to drive the culture of diversity and inclusion.
In ENGIE APAC, we set up a clear action plan to:
1. accelerate the development for women;
2. increase the headcount of female employees;
3. cultivate an Inclusive culture where everyone feels a sense of belonging and acceptance
As a result, we would increase the number of women in leadership positions progressively from 20% in 2020 to 50% by 2030
More concretely, we have launched our Women in Leadership Series, aimed at empowering female talents at different levels of their careers to develop and own their individual unique traits, strengths, and skills.
It is a very good start and we observe high level of satisfaction and confidence of our female colleagues, telling us that this customized program is supporting them in their leadership journey.
3. Many APAC corporations have had to re-engineer their business models quickly – in such a short time – as a ripple effect of the pandemic. What is Engie University doing in terms of supporting and transforming the organisation to reach its KPIs?
The pandemic has definitely accelerated us into digitalization quicker than we had ever planned or hoped for. It was never a question to put training on hold, instead we continued to engage our people by adapting with times. As a consequence, more people were rapidly able to join our learning programmes.
I’m happy to see that we have doubled the number of employees trained regionally in 2020 compared to 2019 before COVID. Here I’m not even talking about e-learning but e-classroom trainings with top trainers and high level of interactions.
We also launched our first Group Learning Festival last October in which over 2300 colleagues participated. It was a unique and international learning experience designed to bring virtually teams together during one week while giving them the opportunity to develop the essential skills they need (Sustainability, Energy transition, Leadership, Managerial..). As a result of its success, we organized a second edition in March.
In terms of key topics, as mentioned, we launched a Sales Excellence Program amidst the crisis, enabling us to accelerate and improve our sales capability in the region as well as improving the experience of our customers. This pragmatic program aims at show-how rather than know-how! Our focus for results led us to add personalized learning (360 Sales Assessment, individual Coaching). More than100 colleagues have completed this learning journey while others are currently starting.
At ENGIE, we are truly committed to make a difference by helping customers become both sustainable and efficient on their energy use, and COVID hasn’t dampened that. ENGIE University, through the continuity of the learning offers have contributed to this successful outcome.